NASW Member Services
WebEd telephone calls

 Frequently Asked Questions

  1. What is WebEd?
  2. How do I create a WebEd username and password?
  3. Why does the system tell me there may be a duplicate record for me?
  4. What courses are available through WebEd?
  5. How do I take (register) for a course(s)?
  6. Why is there a check mark next to a course(s)?
  7. How do I view courses I’ve already taken?
  8. I returned to finish a course, but had to start over. Why?
  9. How do I access my Bookmarks?
  10. I forgot my password. How do I reset/retrieve my password?
  11. How do I access the examination?
  12. How do I print my certificate?

  1. What is WebEd?
  1. How do I create a WebEd username and password?
  1. Why does the system tell me there may be a duplicate record for me?
  1. What courses are available through WebEd?
  1. How do I take (register) for a course(s)?
  1. Why is there a check mark next to a course(s)?
  1. How do I view courses I’ve already taken?
  1. I returned to finish a course, but had to start over. Why?
  1. How do I access my Bookmarks?

              Bookmarks are found under the “My Courses” area. To access “My Courses”:

  1. I forgot my password. How do I reset/retrieve my password?
  1. How do I access the examination?
  1. How do I print my certificate?